AI Chatbots News | Latest Chatbot Developments

Zoom enters the conversational AI arena

Zoom is getting into the conversational AI arena with the launch of Zoom Virtual Agent.

The chatbot solution aims to improve how businesses assist their customers and employees by delivering fast and highly-personalised responses.

“Every leader I speak to is seeking dual outcomes from their CX technology: superior omnichannel resolutions for their customers and an improved bottom line,” said Mahesh Ram, Head of Digital Customer Experience at...

27 January 2023 | Applications

Google to speed up AI releases in response to ChatGPT

Google is reportedly set to speed up its release of AI solutions in response to the launch of ChatGPT.

The New York Times claims ChatGPT set off alarm bells at Google. At the invite of Google CEO Sundar Pichai, the company’s founders – Larry Page and Sergey Brin – returned for a series of meetings to review Google’s AI product strategy.

Google is one of the biggest investors in AI and has some of the most talented minds in the industry. As a result, the company...

20 January 2023 | Applications

OpenAI CEO: People are ‘begging to be disappointed’ about GPT-4

OpenAI CEO Sam Altman believes there is too much hype around the next major version of GPT.

GPT-3 arrived in 2020. An improved version, GPT-3.5, powers the ChatGPT chatbot.

During a video interview with StrictlyVC, Altman responded to expectations that GPT-4 will come in the first half of the year by saying: “It’ll come out at some point, when we are confident we can do it safely and responsibly.”

OpenAI has never rushed the release of its models due to...

19 January 2023 | Applications

OpenAI opens waitlist for paid version of ChatGPT

OpenAI has opened a waitlist for access to a paid version of ChatGPT that features additional improvements.

The company has, so far, been reluctant to make premium accounts for ChatGPT—despite OpenAI reportedly spending millions of dollars a month to keep it free.

OpenAI says that it doesn’t plan on making paid “pro” accounts generally available in the foreseeable future. However, the waitlist for such an experimental version shows what kind of enhancements...

11 January 2023 | Applications

Microsoft and OpenAI to challenge Google Search with ChatGPT

Microsoft is set to use technology from OpenAI to challenge Google’s search dominance.

OpenAI and Microsoft have formed a deep relationship in recent years. In 2019, Microsoft invested $1 billion in OpenAI as part of an exclusive computing partnership “to build new Azure AI supercomputing technologies”.

A year later, Microsoft teamed up with OpenAI to exclusively license GPT-3. The licensing deal allowed Microsoft to leverage GPT-3’s technical innovations to...

4 January 2023 | Applications

Omdia: The chatbot market will remain healthily diverse

Omdia analysts have assessed that the chatbot market will remain “served by a robust, diverse ecosystem of vendors”.

The report highlights that it’s contrary to the assessment of vendor assessments and traditional technology market trends.

Mark Beccue, Principal Analyst at Omdia, commented:

“There are several reasons for a robust chatbot solutions market.

One, there is persistent market demand for solutions which address a broad spectrum of...

12 October 2022 | Artificial Intelligence

Inworld closes $50M Series A for its realistic NPC generator

Inworld, a Disney-backed startup using AI to create realistic non-playable virtual characters (NPCs), has closed a $50 million Series A funding round.

The startup has attracted interest for its ability to design and deploy interactive characters with more realistic interactions across the metaverse and other virtual words like video games.

In current video games, NPCs have pre-scripted responses. AI-powered virtual characters like those Inworld are developing can offer...

24 August 2022 | Applications

Meta’s chatbot hates Facebook and loves right-wing conspiracies

A chatbot called BlenderBot was launched by Meta on Friday and it’s already been corrupted by the darker parts of the web.

To ease us in with the odd but harmless, BlenderBot thinks it’s a plumber:

https://t.co/KWEHxoXpqg also has thoughts on the Deep State and thinks it’s a plumber. I did not suggest this. pic.twitter.com/SbOj7hziSg

— Jeff Horwitz (@JeffHorwitz) August 7, 2022

Like many of us, BlenderBot criticises how Facebook...

10 August 2022 | Artificial Intelligence

The NHS hopes an AI chatbot will help tackle patient wait times

An NHS trust in Liverpool is partnering with Tata Consultancy Services (TCS) to develop an AI chatbot to help tackle patient wait times.

Brits have become used to long NHS wait times for many years. However, the post-covid backlog has sent the number of patients on waiting lists rocketing:

There are many strong views on what NHS reforms are needed, but one thing everyone can agree on is that the current trajectory is unsustainable. Modern technologies will be vital...